Privacy policy

Data controller: HUGUO SASU, 12 rue Anselme, 93400 Saint-Ouen-sur-Seine, France. Contact: [email protected].

Data we collect

• Account: first and last name, email, phone, profile photo.
• Listings: address and location, photos, descriptions, prices.
• Bookings and messages between hosts and travellers.
• Payments: processed by our payment providers; we do not store card numbers.
• Technical data: IP address, browser, cookies needed for the site to work.

Use

This data is used to manage your account, bookings, security (verification codes, fraud and spam prevention) and customer support. It is never sold.

Recipients

Booking details are shared between the host and the traveller concerned. Our technical providers (hosting, email delivery, payment) access it only to provide their service.

Retention

Account data is kept while the account is active, then deleted or anonymised, except where the law requires us to keep it (invoices, accounting).

Your rights

You can access, correct, delete or export your data, or object to its processing, by writing to [email protected]. You can also contact the CNIL (www.cnil.fr).

Cookies

The site uses necessary cookies (sign-in, language, currency, security). You can manage them in your browser settings.